Welcome to Punto.ba, the premier real estate website in Bosnia and Herzegovina. Thank you for accessing our website. The use of the materials and contents of this website is permitted with the necessary respect for copyright and related regulations. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using Punto.ba.
01Use of service
Punto.ba provides a platform for property buyers and sellers to connect effortlessly in Bosnia and Herzegovina. By using our service, you agree to comply with all applicable laws and regulations in Bosnia and Herzegovina. You also acknowledge that Punto.ba is not responsible for any transactions between buyers and sellers and that we do not endorse or guarantee any of the listings or information provided on our platform. Punto.ba is not the owner of the properties advertised by the sellers, nor is it responsible for any legal defects thereof, the validity of which is guaranteed exclusively by the sellers.
By using the website, you agree with these Terms and Conditions, and thereby confirm that you fully understand and accept them. You are obliged to use the website in a usual, standard and appropriate manner, in accordance with the applicable regulations. You may use the content of the website exclusively for personal use and at your own risk, whereby by using it you accept that Punto.ba cannot guarantee that all the functionalities of the website will always be available — that is, it cannot guarantee that the use of the website will not be interrupted or that there will not be potential difficulties in the operation of the website, which you also accept.
Punto.ba’s services are intended primarily for persons who, under the applicable regulations in Bosnia and Herzegovina, have the legal capacity to independently enter into legal transactions. If a minor uses the platform, they may do so only with the knowledge and consent of a parent or legal guardian, where such consent is required, and for informational purposes. Punto.ba reserves the right to restrict or disable the use of an account that it determines is being used contrary to these Terms or the applicable regulations.
Punto.ba also reserves the right to warn, temporarily restrict, or permanently terminate access to a user account if it determines a breach of these Terms and Conditions, the applicable regulations, or the rights of third parties, including the publication of inaccurate, misleading, or unauthorized ads. Before permanently terminating an account, Punto.ba will notify the user of the reason and give them an opportunity to remedy the irregularity, except in cases of a serious breach or a legal obligation to act immediately.
02Privacy
Your privacy is important to us.
Our collection, use and protection of personal data are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.
Please refer to the Privacy Policy for detailed information about what information we collect, how we use it, how long we retain it, your rights regarding your personal data, and how to contact us with privacy-related questions.
03External advertising
Punto.ba may contain external advertising from third-party companies on its website. Displaying an external ad on Punto.ba does not constitute an endorsement or a business relationship with third-party companies. We do not endorse or guarantee the products or services of those companies and are not responsible for any interactions between you and any third-party advertisers.
04User content
By publishing or submitting content to Punto.ba, you grant us a non-exclusive, royalty-free, transferable and worldwide licence to use, reproduce, modify, adapt and publish the content. You also state and guarantee that you have the right to post the content and that it does not infringe any third-party rights.
05AI-assisted content
Punto uses artificial intelligence ("AI") to assist with the creation, improvement and translation of certain content available on the platform.
Property listings, publisher profiles and other user-submitted content may be generated, translated or enhanced using AI tools. Publishers remain responsible for reviewing and approving such content before it is published.
Punto may also use AI to assist in creating or translating its own content, including help pages, informational materials, email communications and other platform content.
Although Punto strives to provide accurate information, AI-generated or AI-assisted content and translations may occasionally contain errors, omissions or inaccuracies. Users should not rely solely on such content when making important legal, financial or investment decisions.
Punto continually reviews and improves the quality of AI-assisted content but does not guarantee that such content will always be complete, accurate or error-free.
06Disclaimer of warranties
Punto.ba is available on an 'as is' and 'as available' basis. We do not make any warranties or representations about the accuracy, reliability, completeness or timeliness of the information provided on our platform. We also disclaim all warranties of merchantability, fitness for a particular purpose, or non-infringement.
07Limitation of liability
Punto.ba is not liable for any consequences or damages arising from the use of our website, as well as for consequences or damages arising from potential technical difficulties or improper operation thereof, including but not limited to any error, malfunction, delay or interruption of operation, the influence of a computer virus or other similar reason. This limitation of liability applies even if we have been advised of the possibility of such damages.
Punto.ba does not assume liability for difficulties or damages caused by the use of the content and information of this website or external websites connected to it. Punto.ba reserves the right to change and cancel any content or service on this website and is not liable for any damages caused by these changes. Punto.ba is not liable for any indirect or direct damage caused by advertising on this website.
08Governing law and jurisdiction
These Terms and Conditions will be governed by and construed in accordance with the laws of Bosnia and Herzegovina. Any and all disputes arising from the use of our service will be subject to jurisdiction and resolution before the competent courts in Bosnia and Herzegovina.
09Changes to these terms
Punto.ba reserves the right to change these Terms and Conditions at any time. The user will be notified in an appropriate manner on this website about any such change. Changes to these Terms and Conditions enter into force on the date of their publication on the Punto.ba website.
10Contact
If you have any questions, suggestions or concerns about our Terms and Conditions, please contact us at legal@punto.ba.
Last updated: 2 August 2026